REIMAN, LDA (“REIMAN, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, processed, transferred, and disclosed by us.
This Privacy Policy applies to our website www.reiman.pt, and any other website, mobile application, or other online services that link to our services or services provided by our affiliated companies (collectively, our “Services”).
By accessing or using our Services, you confirm that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

This privacy notice describes how we collect and process your personal information through our websites and platforms, online and offline.
REIMAN, Lda is a registered company, VAT Number PT502107677, headquartered at Rua Manuel Sousa Marques 4475-482 Maia Portugal) which is the data controller of personal information collected and processed through reiman.pt website.

1. Information collected and How we use it

We collect personal information about you when you voluntarily submit information to us when you use our Services. This can include information you provide to us when you register for an account, make a purchase, post a review, send us messages, subscribe to our mailing lists, newsletters, or other forms of marketing communications, participate in a survey, click on an ad, redeem a promotion or use some other feature of our Services.
We collect certain information automatically when you use the Services, such as information about the pages you look at on our Services, the actions you take on our Services or the device you use to access our Services.

We may also collect information about you from third parties.

For example, the types of personal information we collect may include, among others:

• Contact and profile information
• Comments, chat, and opinions
• Payment and transaction information
• Location information
• Information provided by social networks, third parties, and/or by other affiliated entities
• Information about fraudulent or criminal activity related to your account

The list below sets out the types of personal information we collect about you and how we use that information.

• Contact and profile information. We may collect personal information, such as your name, phone number, address, business information, and e-mail address, when you register for our Services, sign up for our mailing list, enter a contest, participate in an offer, redeem a promotion, or otherwise communicate or interact with us. We will use your contact information to create your account, to communicate with you directly about the Services and about any questions, issues, or concerns you or other users have, and to send you marketing communications in accordance with your preferences.
• Comments, chat, and opinions. When you communicate with us directly, e.g. by email, phone, mail, or by completing an online form or participating in online chat, we might record your comments and opinions. We might also record comments and opinions you express when responding to surveys, entering sweepstakes, or taking part in promotions we run. We might use your comments and opinions to address your questions, issues, and concerns and improve our products and services. We may also use the comments and opinions to determine products and services that may be of interest to you and to send you marketing communications in accordance with your marketing preferences.
• Payment and transaction information. We collect information such as items purchased, date and time of your transaction when you make an online purchase to complete the transaction, detect and prevent fraud, and inform our advertising and marketing.
• Location Information. We collect information about your location. We may approximate your location based on your IP address. We use your location information to provide personalized content and advertising, to enhance your shopping experience, to assist us with analytics such as site traffic measurement, and to improve the effectiveness of our websites, merchandise, advertising, and customer service. We may also use your location information to provide you with more information regarding events such as trade shows, personalized offers regarding products, services, or other opportunities, and notifications via social media that may interest you.
• Information provided by social networks.When you interact with our Services through various social media networks, such as when you Like us on Facebook or when you follow us or share our content on Facebook, LinkedIn, YouTube, or other sites, we may receive information from those social networks including your profile information and any other information you permit the social network to share with third parties. We may use this information to communicate or interact with you on the social network, to better understand the demographics of our visitors, and to personalize content and advertising. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and social media networks and services before linking or connecting them to our website or Service.
• Information provided by other affiliated entities. We may receive information about you from other REIMAN companies, businesses, brands, and affiliated entities in our business group, so that information you provide to one brand may be used by another brand to provide you services or to communicate with you.
• Information about fraudulent or criminal activity relating to your account. We may use information about fraudulent or criminal activity associated with the use of our Services related to your account for the purposes of detecting and preventing fraud or abuse.
• All personal information: We will use the personal information we collect to operate, maintain and provide you the features and functionality of the Services, to communicate with you, to monitor and improve our Services and business, and to help us develop new products and services.

If you choose not to provide personal information, we may not be able to provide you with the requested products, services, or information. In this case, you should not use our Services or visit our websites, platforms, nor our social networks.

• Cross-Context Information. We may link or combine your activities and information collected from you on our website with your purchases and information we receive from third parties, as well as information we collect automatically through tracking technologies. This allows us to provide you with a personalized experience regardless of how you interact with us – online, through our call centre, on your mobile device, or on social media.

2. Cookies and other similar technologies

We use cookies to enhance and personalize your user experience, monitor and improve our websites and services, and other internal purposes.

We typically collect this information through cookies, flash objects, web beacons, embedded scripts, location-identifying technologies, and similar technology (collectively, “cookies”).

Information we collect automatically about you may be combined with other personal information we collect directly.

Operational Cookies. We use cookies to provide our services, for example:

• Recognizing you when you sign-in to use our Services.
• Recognizing if you are frequent and providing other customized features and Services.
• Displaying features, products, and services that might be of your interest, including advertisements on our Services.
• Keeping track of items stored in your shopping baskets.
• Preventing fraudulent activity.
• Improving security.

We also use cookies to understand how customers use our services so we can make improvements. For example, we use cookies to conduct research and diagnostics to improve our content, products, and services, and to measure and understand the performance of our Services.

Advertising Cookies. We also use cookies to serve certain types of advertising, including for products and services not available on our online or offline sites and platforms and for certain advertising relevant to your interests.

We and our affiliated companies use cookies to automatically collect usage and device information, such as:

• Information about how you access our Services. For example, the website from which you came and the site to which you are going when you leave our website, how frequently you access the Services, when and whether you open emails or click the links contained in emails, whether you access the Services from multiple devices and other actions you take on the Service.
• Information about how you use our Services. For example, the pages you visit, the links you click, the advertisements you view and click on, purchase information and your checkout process, your location when you access or interact with our Service, and other similar actions.
• Information about the device you use. Information such as your IP address, browser type, Internet service provider, platform type, device type/model/manufacturer, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device, or your account, and other such information.
• Analytics information. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for our Services and to understand more about the demographics and behaviors of our users.

Your choices to control tracking technologies. If you would prefer not to accept cookies, most browsers will allow you to:

• change your browser settings to notify you when you receive a cookie, which lets you choose whether to accept it.
• disable existing cookies; or
• set your browser to automatically reject cookies.
  
  

Blocking or deleting cookies may negatively impact your experience using our Services, as some features and services on our Services may not work properly.

Depending on your mobile device and operating system, you may not be able to delete or block all tracking technologies.

You may set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you viewed or engaged with our emails.

Do Not Track. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser currently. Please get in touch through [email protected] and we will do our best to help you.

3. How we secure information about you

We design our systems and devices with your security and privacy in mind.

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
• We follow the Payment Card Industry Data Security Standard (PCI DSS)when handling credit card data.
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
• Our devices offer security features to protect them against unauthorized access and loss of data.
• It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign out when you finish using a shared computer.