Please read these general terms and conditions of sale carefully before using REIMAN services. By using REIMAN, Lda website, or Services (“REIMAN, “we”, “our”, or “us”), you signify your agreement to be bound by these conditions.
REIMAN, Lda as well as our websites and platforms, including www.reiman.pt and any other website, mobile application, or other online services that link to this page (collectively, our “Services”) are managed by Reiman Lda (herein “REIMAN”, a European company, VAT Number PT502107677) headquartered at Rua Manuel Sousa Marques 4475-482 Maia Portugal.
By using or accessing REIMAN services, you signify your agreement to be bound by these conditions and you confirm that you have read, understood, and agreed to all Conditions below.

Conditions of Sale

1. Prices. This website, including its Services as well as the content and products made available in it, is composed for professional use and for a B2B public, including companies, institutions, and other collective organizations. Therefore, prices listed are wholesale, do not include shipping costs, handling fees, taxes and/or customs duties. All prices are subject to correction or change without notice. Market-sensitive commodity products or materials will be priced according to market conditions.

2. Sales tax. All business transactions are subject to the Portuguese VAT tax (23%). If you are a registered company outside Portugal and the goods are to be delivered outside the Portuguese territory, you might be exempt from it. If that is your case, please contact us through [email protected].

3. Payment and credit terms. REIMAN’s reiman.pt website accepts Visa, MasterCard, American Express, Bank Transfer, and MB Payments. For customers with established Reiman credit accounts, purchase orders should not be made through REIMAN websites or platforms.

4. Right of acceptance. REIMAN, LDA. reserves the right, with or without prior notice, to do any one or more of the following:

• limit the quantity available for purchase per order and/or the number of individual orders that may be placed per customer per day.
• discontinue any product or service.
• impose conditions on the honoring of any coupon, coupon code, promotional code, or other similar promotion.
• bar any user from making or completing any or all transactions, and
• refuse to provide any user with any product or service.

5. Shipping. Please review our Shipping Page. 

6. Returns and cancelation of orders. For complete information regarding returns, please review our Returns Page. 

7. Return of incorrect or faulty items. REIMAN warrants that the products will substantially meet the features of the indicated catalogs and/or technical datasheets. If the product is faulty when the customer receives it, he should contact us within 2 business days after receipt of the order. Such a warranty claim can be made only within 2 business days after receipt of the products by the customer without returning the product before we require it. REIMAN reserves the right to refuse any replacement or refund on the return costs.

REIMAN will make a professional analysis of the product after receiving photos and confirm whether the customer is entitled to a replacement or refund. REIMAN reserves the right to refuse the analysis and therefore the replacement and/or refund shall the photographs that we find necessary to evaluate are received after 2 business days after receipt and/or if the quality of the photographs is not sufficiently accurate to allow proper analysis.

REIMAN will declare a product to be ineligible for a replacement and/or refund in all cases below:
• The product has been altered or in any way;
• The product is manufactured as specified and follows all the requirements agreed

In respect of the faulty product, transportation costs will be assumed by us. If we do not receive any notice within the provided 2 business days after delivery, we will assume the product meets your specifications and performance requirements.

8. Product, services, and website information. Product depictions in our catalogs, websites, or platforms are for illustrative purposes only. Possession of, or access to any catalog, literature, or websites does not constitute the right to purchase products or Services. REIMAN reserves the right to revise publishing errors in its catalogs or any of its websites, with or without prior notice.

Despite our great efforts, occasional pricing errors may occur. REIMAN reserve the right to cancel all orders resulting from such pricing errors, even if the customer has received an order confirmation from us.

9. Product substitution. Products (as well as the raw materials used for their fabrication) may be substituted and may not be identical to catalog or website published descriptions and/or images.

10. Product and material’s compliance and suitability. Products Data Sheets (“PDS”), Declarations of Conformity, and any certification, whatever the purpose or intended use, are prepared and supplied by the manufacturer. 

Jurisdictions have varying laws, codes, and regulations governing the construction, installation, and/or use of products for a particular purpose. REIMAN doES not guarantee compliance or suitability of the products it sells with any laws, codes, or regulations, nor does accept responsibility for construction, installation, and/or use of a product. It is the customer’s responsibility to review the product application and all applicable laws, codes, and regulations for each relevant jurisdiction to be sure that the construction, installation, and/or use involving the products are compliant.

REIMAN assumes no responsibility or liability for the selection of products. You maintain sole legal responsibility for the selection of products that fit the requirements of your specifications and application’s performance.

11. Changes to the Conditions of Sale. We reserve the right to, without notice, modify or update this Conditions of Sale from time to time to reflect the changes in our business and practices, and you should review this page periodically. If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Conditions of Sale means that you are consenting to the changes. 

These Conditions of Sales were last modified on December 13rd, 2024.